CSA Contact Number

CSA Contact Number 0843 455 0070

New Claims Call The Child Maintenance Options 0843 455 0030

Child Maintenance Service 0843 455 0030

This is the main CSA contact number for all of you child maintenance questions. General support and help can be given after we establish your who you say you are, so have you national insurance number available when you call the CSA contact Number.

The Child Maintenance Service

Existing cases call your local office from the list below

For existing cases you must call your local CSA office.

Your Area Phone Number
Belfast (East England) 0843 455 0072
Birkenhead (North West England) 0843 455 0073
Dudley (The Midlands) 0843 455 0074
Falkirk (Scotland & North East England) 0843 455 0071
Hastings (South East England) 0843 455 0075
Plymouth (South West England) 0843 455 0076

What is the CSA (Child Support Agency)?

The Child Support Agency, most commonly abbreviated to CSA works for improving the safety and wellbeing of children who are in the midst of parent/guardian separation - at the end of 2017 the CSA will be changing to Child Maintenance Service (CMS).

The CSA works by providing a secure and reliable platform for parents who have the main guardianship of their child/children to collect maintenance payments from the other parent who does not have the main guardianship; this type of support also enables the CSA to enforce financial responsibility of those parents who do not have the main guardianship.

CSA's work by collecting a range of information from parents, these usually reference annual income statements, and certain circumstances surrounding the child/children. A parent who has the majority custody will have their circumstances assessed to ensure that a successful maintenance claim can be highlighted. This ensures that the main carer is receiving enough income to support the child/children up until the age of 18.

A CSA is a type of middle ground between separated partners and their children, they ensure that a successful maintenance process it set-up so that a supportive and stable environment can be maintain for all children. However, not everything in life goes to plan, and on certain cases the CSA are able to take individuals who fail to take maintenance payments seriously to court, and impose a fine up to £1,000 for failure to provide information.

The CSA have every right to the action against those who refuse to make regular maintenance payments, so it in the best interest of both parties to keep up with payments. There is a range of payment plans that the CSA are able to put into action to help parents adjust to the regular payment schedules.

CSA's are there to support and guide, their foremost important task is to ensure the safety and wellbeing of the child/children in amongst the separation of parents. The support doesn't stop once an initial regular payment has been setup, but it continues throughout, to ensure that payments do not go into arrears.

CSA General Contact Number.
CSA Contact Number 0843 455 0070.


By post:
PO Box 30,
Child Support Agency CSA National Helpline,
PO Box 55,
Brierley Hill,
B99 1DW.

Child Maintenance Service adviceline 0843 455 0030.

Lines are open Monday to Friday 8.00 am to 8.00 pm, Saturday 9.00 am to 5.00 pm.
Email address [email protected]



Child Support Agency Belfast (CSA) Eastern England.
Newtownabbey, Belfast, BT58 1AF.

CSA Belfast 0843 455 0072.


Child Maintenance Choices adviceline.
CSA General Enquiries 0843 455 0070.


Lines are open Monday to Friday 8.00 am to 8.00 pm, Saturday 9.00 am to 5.00 pm.
Email address [email protected]



Child Support Agency Birkenhead (CSA) for North West England.
Great Western House.
Woodside Ferry Approach,
Birkenhead,
Merseyside
,
CH41 6DA.

CSA Birkenhead 0843 455 0073.


Child Maintenance Service.
CSA General enquiries 0843 455 0030.


Lines are open Monday to Friday 8.00 am to 8.00 pm. Saturday 9.00 am to 5.00 pm.
Email address [email protected]



Child Support Agency Dudley (CSA) for the Midlands.
Brierley Hill,
Dudley,
DY5 1YL.

CSA Dudley 0843 455 0074.


Child Maintenance Options.
CSA General Enquiries 0843 455 0030.


Lines are open Monday to Friday 8.00 am to 8.00 pm. Saturday 9.00 am to 5.00 pm.
Email address [email protected]



Child Support Agency Falkirk (CSA) for Scotland and North East England.
Parklands.
Callendar Business Park,
Callendar Road,
Falkirk,

FK1 1XT.

CSA Falkirk 0843 455 0071.


Child Maintenance Service Helpline.
CSA General Enquiries 0843 455 0030.


Lines are open Monday to Friday 8.00 am to 8.00 pm, Saturday 9.00 am to 5.00 pm.
Email address [email protected]



Child Support Agency Hastings for South East England
Ashdown House
Sedlescombe Road North,
St Leonards On Sea,
Hastings,

TN37 7WB.

CSA Hastings 0843 455 0075.


Child Maintenance Service 0843 455 0030.


Lines are open Monday to Friday 8.00 am to 8.00 pm, Saturday 9.00 am to 5.00 pm.
Email address [email protected]



Child Support Agency Plymouth CSA for South West England.
Clearbrook House.
Bickleigh Down Business Park,
Towerfield,
Plymouth,

PL6 7TN.

CSA Plymouth 0843 455 0076.


Child Maintenance Options adviceline.
CSA General Enquiries 0843 455 0030.


Lines are open Monday to Friday 8.00 am to 8.00 pm, Saturday 9.00 am to 5.00 pm.
Email address [email protected]